Private equity deal teams have different CRM needs than venture capital, and most CRM vendors do not understand the distinction. The deal sourcing motion is different. The intermediary relationships matter more. The deal structures are more complex. And the operating team coordination adds a layer that does not exist in VC.
We have built Attio workspaces for PE firms ranging from lower middle market to large-cap, and the patterns are surprisingly consistent once you understand the workflow. The key is modeling the intermediary ecosystem - the bankers, brokers, and advisors who control deal flow - as first-class objects in your system.
This is what we have learned about building CRM infrastructure that actually works for PE.
Why most CRMs fail for private equity
The typical PE deal does not come from cold outreach or marketing funnels. It comes from a banker calling with a process, a broker presenting an off-market opportunity, or a relationship you have cultivated for years finally bearing fruit. Your CRM needs to track these intermediaries as seriously as it tracks target companies.
Most CRMs treat contacts as people at target companies. In PE, the more valuable contacts are often the intermediaries who bring you deals. A single investment banker might bring you ten relevant opportunities over their career. That relationship history - which deals they showed you, how the processes went, whether their numbers were reliable - is institutional knowledge that needs to be captured.
The other gap is deal structure complexity. A typical PE transaction involves rollover equity, earnouts, management incentive plans, co-investment rights, and financing contingencies. These are not just notes on a deal record; they are structured data that you need to track and compare across opportunities.
What PE deal teams need to track
Based on our work with PE firms, here are the data relationships that separate a functional CRM from a strategic asset:
Intermediary performance over time
Track every banker and broker by the deals they have brought, the quality of their information, and how processes they ran actually played out. This historical context shapes how you prioritize their calls.
Deal sourcing channel analytics
Know what percentage of your closed deals came from which channels - banker processes, broker relationships, proprietary sourcing, or management teams reaching out directly. This data drives resource allocation.
Complex deal structures
Track not just the headline number, but the equity rollover percentage, earnout terms, management option pool, and financing structure. When comparing opportunities, you need these details at a glance.
Operating partner assignments
After close, map which operating partners are working with which portfolio companies on which value creation initiatives. Track progress and outcomes.
LP fundraising pipeline
If you are raising a new fund, you need to track LP prospects separately from deal flow. These are different sales motions with different stakeholders and timelines.
Add-on acquisition tracking
For platform companies, track the M&A pipeline separately. Each portfolio company becomes its own deal flow machine.
How we build Attio for PE firms
PE implementations typically take 3-4 weeks because the data model is more complex than VC. We spend more time upfront understanding your specific deal flow - proprietary vs. intermediated, sector focus, typical deal size - because these factors shape the workspace architecture.
The central design decision is usually around the Intermediary object. We build this to track every banker, broker, and advisor in your ecosystem, with linked records for every deal they have brought you. Over time, this becomes an institutional asset - when a new associate joins, they can see the firm entire history with any given intermediary.
We also spend significant time on the deal pipeline structure. Most PE firms need multiple pipelines - one for platform investments, one for add-ons, potentially separate ones for different strategies or fund vintages. Each pipeline has different stages and different fields that matter.
Custom objects we typically create
Intermediaries
Bankers, brokers, and advisors who bring deal flow
- •Organization and coverage area
- •Historical deals shown
- •Process quality rating
- •Key contact relationships
- •Typical deal profile
Deals
Comprehensive deal tracking beyond basic pipeline
- •Deal source and channel
- •EBITDA and revenue metrics
- •Structure details (rollover, earnout, etc.)
- •Process status and competitive dynamics
- •IC feedback and conditions
Portfolio Companies
Post-close tracking and value creation
- •Investment basis and current valuation
- •Operating partner assignments
- •Active value creation initiatives
- •Add-on acquisition pipeline
- •Board meeting schedule
LPs
Fundraising and investor relations
- •Commitment by fund
- •Contact history and preferences
- •Re-up likelihood
- •Co-investment interest
- •Reporting requirements
Integrations that matter
Is Attio right for your PE firm?
DealCloud is the dominant incumbent in PE CRM, and they have built features specifically for the industry - complex deal tracking, LP relationship management, and fundraising pipeline tools. If you are a large firm with budget for enterprise software and want something purpose-built, DealCloud is worth evaluating.
Attio advantage is flexibility at a lower price point. You can build exactly the data model you need without paying for features you will not use. For firms that do not fit the DealCloud template perfectly - maybe you have a unique sourcing strategy, or you want tighter integration with other tools - Attio lets you architect something custom.
Attio is a good fit if...
- ✓You want to build a CRM that matches your specific workflow
- ✓Intermediary relationship tracking is a priority
- ✓You value modern, fast software
- ✓Budget is a consideration
- ✓You have technical capacity for customization
Attio might not be right if...
- —You want PE-specific features out of the box
- —Enterprise compliance is a hard requirement
- —You prefer proven industry-standard tools
- —Your team is not comfortable with customization
Frequently asked questions
Yes, through custom fields. You can create fields for rollover percentage, earnout terms, management incentives, and any other deal terms you want to track. These become filterable and reportable.
We create a custom Intermediary object linked to all deals they have brought. This lets you see historical performance, process quality, and relationship health at a glance. Over time, you build institutional knowledge about your most valuable relationships.
We typically create a separate pipeline for add-on opportunities, linked to the parent portfolio company. This keeps platform deal flow separate while maintaining the connection.
Typically 3-4 weeks including data migration. DealCloud exports can be complex, so we spend time mapping the data structure before migration to ensure nothing is lost.
Evaluating alternatives?
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